Thursday, May 26, 2011

Skype instructions to get around crashes on Windows

Skype issued the following instructions for workarounds for Skype on Windows:

Windows Vista and Windows 7

1. Close Skype.

a. Right-click the Skype icon in the system tray (at the bottom right of the screen)

b. Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

a. Click Start, type run and press Enter.

b. Type control folders and click OK.

c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

a. Click Start, type run and press Enter.

b. Type %appdata%skype and click OK.

c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

Note: At 3. I just backed up the data in C:\Users\win7\AppData\Roaming\Skype and deleted C:\Users\win7\AppData\Roaming\Skype, and restarted and Skype works again.

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